Effective Date: 07/18/2025
At Riventhorn, we strive to ensure you are satisfied with your learning experience. This policy explains our guidelines for refunds and returns on digital course purchases.
Digital Course Refunds
Since our courses are delivered digitally and provide immediate access upon purchase, we generally do not offer refunds once the course content has been accessed or downloaded.
However, we may issue a refund under the following conditions:
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You purchased the course by mistake and have not accessed any content.
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You experienced technical issues preventing access, and we could not resolve them within 5 business days.
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You accidentally purchased duplicate courses.
To request a refund, contact us within 7 days of your purchase.
How to Request a Refund
Please email us at [email protected] with the following details:
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Your full name
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Order number or receipt
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Course name
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Reason for the refund request
We’ll review your request and respond within 3–5 business days.
Non-Refundable Items
Refunds will not be issued in the following cases:
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You have accessed or downloaded a significant portion of the course.
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Your refund request is made after 7 days of purchase.
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Dissatisfaction based on personal preferences once the course has been accessed.
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Products or services labeled as non-refundable during the purchase process.
Contact Us
For any concerns or support, please reach out to:
📧 [email protected]
📞 +1 840 841 25 69
Policy Updates
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with the updated effective date.